Please review your recent stay at one of our resorts. Thanks for taking the time.
Customer service is key to our existence and your comments matter.
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714.777.3700
Please review your recent stay at one of our resorts. Thanks for taking the time.
We wanted to take this opportunity to send our sincere appreciated for our recent stay at the Aquamarine Villas in Oceanside, CA. We stayed from 12-18 through 12-25 in unit 7 and were pleased. There were a few repairs which Wes came up and did for us with no problems. The front desk was great and we especially loved having everything handy. Our praise for Shaheen we made every day she was there special for us. Friendly, kind hearted and she was able to anticipate our needs. Thank you so much. If anything was wrong it was just the stairs, which bad hips, knees, and arthritis plaguing my body, the cane trip up and down was crazy, but as the check in clerk told us all units have stairs. We made the best of it and limited our trips out to avoid those stairs. Overall you rate a high 9, the minus 1 is for the train running day and night, but that is out of your control.
Thanks again for a lovely stay. We could see the Platinum all over and loved being there. The wonderful desk clerk on Saturday was exceptional. Thank again, Merry Christmas and Happy New Year.